Privacy Policy

Point of Pride is committed to protecting your privacy. By using this site, you understand and agree to the terms of this policy.

Last Updated 5/24/18

Personal Information

You may visit our website without providing any information about yourself. When you contact us or request support from one of our donation programs or apply to our Annual Transgender Surgery Fund, we collect personal information, including but not limited to your name, email, address, etc. For grant opportunities and to better serve our community, we may also collect demographic information, including but not limited to your age, ethnicity origin, etc. It is entirely optional for you to disclose this information.

Confidentiality is very important to us. Your personal information is kept private and stored securely. The information we collect will never be sold or passed on to third parties of any kind.

In order for us to send you more information, you must actively give consent. This means that you will not be contacted if you have not given your consent. After you have opted-in, we may send occasional communications that you may unsubscribe from at any time.


Information about your device such as your IP-address, physical location, which browser you’re using, what source your visit originated from (organic search, direct traffic etc.), how long you have stayed on the website and which pages you visit, is collected through the use of cookies.

How we use the information we collect

We only use the information according to this Privacy Policy. The information we collect will never be sold or passed on to third parties of any kind.

Purpose of data storage

The purpose of storage might be: a) to improve your experience when using our website; b) to customize the communication we send to your email inbox when using our website; c) to send you resources that are related to your interests.

When is data stored

The information is stored in our database at the time you submit a form and saved indefinitely, or until you ask us to delete your information. You can easily request access to your personal data or request its removal by contacting us.

How long we retain your data

If you apply for support, your data is retained indefinitely. This is so we can reference past requests (i.e., you applied for a chest binder last year, just received your garment, and need to exchange it for a different size) as well as compile statistics for grant opportunities and reporting related to transgender health and wellness services.

For donors who choose to create a user profile (i.e. for recurring monthly donations), we also store the personal information you provide. All users can see, edit, or delete their personal information at any time (except you cannot change your username). Website administrators can also see and edit that information, and remove it upon request.

External websites

Our website links to other websites for additional information on certain topics. We don’t control, and are not responsible for, how these websites collect and use information. This privacy policy declaration is valid only for our domain,


We will never contact anyone if they have not actively given their consent to receiving information. This consent is asked for in the forms we use to offer resources or get in touch with us. This consent may be withdrawn at any time.

The right to access, delete and the right to file an appeal

You may at all times ask to access the information we have about you or demand that the information is deleted. You may also withdraw your consent. To make use of these rights, contact us here.

Legal basis for processing Personal Information (European visitors only)

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you (i.e., providing you with support services), or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

For questions regarding this Privacy Policy, please email [email protected]