Frequently Asked Questions

General

What is Point of Pride?
When were you founded?
Where are you based?
How can I donate?
How can my company become a sponsor?

Chest Binder Donation Program

What is a chest binder?
How does the program work?
Who qualifies for a free chest binder?
Do you ship internationally?
Is shipping free?
How long will I have to wait for my binder?
How will I know when my binder has shipped?
What brand binders are they?
How do I know my size?
What does packaging look like?
Can I have my binder shipped to a trusted friend or relative?
Is there an age requirement?
My mailing address or size has changed. How can I update my request?
I received my binder, but I need a different size. Can I exchange it?
How can I cancel my request?
I have a that binder I wish to donate to your program. How can I do that?

Annual Transgender Surgery Fund

What is the Annual Transgender Surgery Fund?
When and how can I apply?
Can I still apply if I have health insurance?
Is there an age requirement?
Is ______ a covered procedure?
Do I have to include letters of recommendation?
Can I mail you my application or letters of recommendation?
When are recipients selected?

Trans Femme Shapewear Donation Program

What is the trans femme shapewear donation program?
What does packaging look like?
When will my undergarments ship?

Electrolysis Support Program

What is the Electrolysis Support Program?
What are the requirements to apply?
When and how can I apply?
When are recipients selected?
I’ve already had/am currently having hair removal sessions. Can I still apply?
Which areas of my body do these services cover?
I have questions about electrolysis. Where can I learn more?
I am an electrolysis provider. How can I support this program?

What is Point of Pride?

Point of Pride is a 501(c)(3) non-profit organization that offers life-changing services for transgender people in need of support. Our programs currently include our Annual Transgender Surgery Fund, a free chest binder donation program, and a trans femme shapewear donation program.

When were you founded?

Point of Pride was founded in 2016. Formerly, from 2011 through 2016, these programs and services were part of Point 5cc clothing and apparel company. Due to increasing need in the trans community for these support programs, we launched as a separate non-profit entity to maximize the amount of people we help. Learn more about our story

Where are you based?

We are based in Oregon, but have board members and volunteers across the country, and we serve the international trans community.

How can I donate?

You can also make a donation directly quickly and securely via PayPal. Or, you can mail a check to PO Box 10991, Eugene, OR 97440. Thanks in advance for your generosity!

How can my company become a sponsor?

We offer a variety of sponsorship opportunities so businesses of any size may support our work. For inquiries or in-kind donations, please email info@pointofpride.org. Thanks in advance for your generosity!

Chest Binder Donation Program

What is a chest binder?

Chest binders are specially-designed compression garments help flatten the chest for a more masculine appearance, which helps many transgender youth and adults live their lives more authentically or feel more comfortable in their bodies.

How does the program work?

Our chest binder program operates on a first-come, first-served basis. You can apply by filling out our online application. Once submitted, you’ll be added to our waiting list. We guarantee you’ll receive the size you need, but we cannot guarantee the style, color, manufacturer, etc. Unfortunately, we also cannot guarantee your exact wait time due to the fact we depend on donations from our community, which vary from week to week. Once your binder is ready to be mailed out, we will notify you via email and double-check your personal information has not changed. Then you’ll receive another notification when your binder has been shipped out!

Who qualifies for a free chest binder?

Any person who is trans identified — FTM, genderqueer, non-binary, genderfluid, gender non-conforming, and every other identity within the trans umbrella — who cannot afford or otherwise safely obtain a binder may apply.

Do you ship internationally?

Yes! We ship anywhere USPS will deliver. We have provided binders to trans people in 31 countries and counting.

Is shipping free?

Yes! Shipping is 100% free and covered thanks to donations from our generous supporters.

How long will I have to wait for my binder?

Binder availability varies wildly from week to week as donations come in and out: unfortunately, no real-time binder sizes are available online at this time. For the most accurate estimate, please visit the program’s webpage.

How will I know when my binder has shipped?

When your binder is ready to ship, we will reach out to you via email to confirm the shipping address, size, and other details have not changed. We will then notify you that your package has shipped so you know when to expect it.

What brand binders are they?

We send out binders made by many different manufacturers, depending on what new or gently-used donations we receive from community members. However, the majority of our binders are from gc2b, who is a huge sponsor and supporter of our program.

How do I know my size?

Grab a measuring tape and place it under your arms, around your back and chest. The tape should be just below your arm pits. Because all binder manufacturers are slightly different, if you’re in between two sizes or a half-inch size, round up to the larger size. We recommend checking out gc2b’s sizing guide.

What does packaging look like?

Packaging is extremely discrete. Your items will either be shipped in a plain white mailing envelope or in a plain brown cardboard box.

The sender’s name is “Point of Pride.” Nothing with the words “LGBT” or “trans” appear on the packaging. Note: For international packages, the customs form will list the contents as an “undershirt.”

Can I have my binder shipped to a trusted friend or relative?

We are happy to ship your binder to a friend, family member, or another trusted person if you cannot receive it at your house. You can complete the application with your friend’s mailing address, but put your information (such as your email address) for all other fields on the form. This is so we can communicate with you to double check your information and notify you when the binder is about to ship.

Is there an age requirement?

No! Most of our applicants are youth age 18 or younger, but anyone of any age may request a free binder.

My mailing address or size has changed. How can I update my request?

You can send an email to binders@pointofpride.org at any time to let us know if your name, mailing address, size, or primary email address has changed. When your binder is ready to ship, we will also contact you and double-check that your information is accurate.

I received my binder, but I need a different size. Can I exchange it?

Yes! If the binder you received through our program isn’t fitting properly, you may exchange it for a different size. Fill out our Exchange Form (PDF) and mail it with the binder to PO Box 10991, Eugene, OR 97440. Once received, we’ll go ahead and mail your new binder to you as soon as it’s available.

How can I cancel my request?

If you no longer need a binder, you can cancel your request here or email us at binders@pointofpride.org.

I have a that binder I wish to donate to your program. How can I do that?

That’s awesome! Thank you for your generosity. We accept all sizes, colors, manufacturers, etc. in any condition. Get started here

Annual Transgender Surgery Fund

What is the Annual Transgender Surgery Fund?

The Annual Transgender Surgery Fund is a scholarship-like program that provides direct financial assistance to transgender folks who cannot afford their gender-affirming surgeries. Any person who identifies as transgender (FTM, MTF, genderqueer, non-binary, gender non-conforming, etc.) may apply. For full details and requirements, please visit the program’s webpage.

When and how can I apply?

The application period begins at midnight EST on November 1 and runs until 11:59pm EST on November 30. All applications are accepted through the online application form.

Can I still apply if I have health insurance?

Yes, you may still apply for assistance. For our 2017 Fund, 65% of our applicants had health insurance but were excluded from trans surgical care or could not afford their deductibles.

Is there an age requirement?

Like most US-based surgeons, we require you to be 18 at the time of your surgery in order to apply.

Is ______ a covered procedure?

We accept applications for any gender-affirming procedure. If this surgery is necessary to your transition, you are welcome to apply.

Do I have to include letters of recommendation?

Letters from your health care provider or character reference letters are not required, but are strongly recommended.

Can I mail you my application or letters of recommendation?

No, we do not accept application materials or letters of recommendation sent through the mail. Please upload all documents to your online application.

When are recipients selected?

Our Board of Directors will contact finalists in January 2018 for the second part of the application process, which may include additional writing samples and a brief phone or online interview. Finalists will have a few weeks to submit their additional materials. After the Board of Directors has reviewed, recipients will be announced in early 2018.

Trans Femme Shapewear Donation Program

What is the trans femme shapewear donation program?

Point of Pride has partnered Valid and their new project, Post Secondary: Gender Affirming Shapewear to help distribute pairs of their tucking undergarments to trans women in need of them! This program is intended to help trans femme folks who otherwise can not afford these garments or obtain them safely, and requests are processed on a first-come, first-served basis.

What does packaging look like?

Packaging is extremely discrete. Your items will either be shipped in a plain white mailing envelope or in a plain brown cardboard box.

The sender’s name is “Point of Pride.” Nothing with the words “LGBT” or “trans” appear on the packaging.

When will my undergarments ship?

We are waiting to hear more from our program sponsor on an exact shipping date and will be in touch with folks on our waiting list as soon as we have more information.

Electrolysis Support Program

What is the Electrolysis Support Program?

The Electrolysis Support Program provides free or greatly discounted permanent hair removal services for trans femme folks who cannot otherwise afford them. For full details and requirements, please visit the program’s webpage.

What are the requirements to apply?

You must identify as transgender (this program primarily supports MTF and all other femme identities, but any person who is not cis may apply) and have financial need that prevents you from receiving hair removal services. We also require applicants to be 18 years old to apply and live in the United States.

When and how can I apply?

Applications are accepted on a quarterly basis with specific deadlines listed on the online application form.

When are recipients selected?

Throughout the year at the end of each quarter, our Board of Directors evaluates applicants and pairs recipients with trans-affirming providers in their area. If you are selected as a recipient, you will be contacted via email.

I’ve already had/am currently having hair removal sessions. Can I still apply?

Yes! Please note this information in your application.

Which areas of my body do these services cover?

Our electrolysis program covers the face and neck as well as areas that need hair removal for MtF or FtM bottom surgery.

I have questions about electrolysis. Where can I learn more?

For general information about the process of electrolysis and other permanent hair removal options, we recommend this article: FAQs About Permanent Hair Removal.

I am an electrolysis provider. How can I support this program?

We are always looking for trans-affirming providers to join our network: please email electrolysis@pointofpride.org to get started.